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Applied Concepts, LLC
Technical consulting at your service
- David Bailey
- Title: Principal Technologist:
David Bailey’s Qualifications in Brief:
- Thirty plus years delivering world-class technical solutions and support
- Extensively trained at top technology companies
- Skilled problem solver with exceptional follow-through
- Has access to a large number of software and hardware technical resources
- Straightforward, plain-language communicator
Applied Concepts’ Service Categories:
- Custom Programming
- Technical Support
- Web Design and Internet Services
- Training
Applied Concepts’ Services Summary:
PC Software Technical Services –- Application Support
- Performance Tuning
- Operating System Maintenance
- Custom Programming
- Web Site Creation
- Business Model Realization
- E-mail Setup
- Database Applications
- Printer, Scanner & Router Setup
- Local Area Network (LAN) Setup
- Security Integration
- PC Application Training
- Graphics Art Creation
Our Client Focus:
Do You Have a Small- or Medium-Sized Business and …
- Need end-user support or programming assistance,
- Want to connect multiple PCs to share resources,
- Are considering marketing via the internet, or
- Find it difficult to keep all of your systems operating together effectively?
Or Are You a PC Owner Who Needs Help …
- Using complicated PC Software,
- Understanding technical jargon,
- Accomplishing difficult technical tasks, or
- Removing the frustration associated with your PC?
…Then Applied Concepts Can Help You Realize These Benefits:
- Meet the challenges of Successfully Doing Business on the Internet
- Augment Your Technical Staff During Crisis or Peak Load Situations
- Ensure That You Have Rapid Response for Mission-Critical Applications
- Ensure That Your Operating Systems and PC’s Settings Are Fully Optimized
- Relieve Your Staff from Any Frustration Connected with Your Computer Systems
Technical Consulting and User Support Services Detail:
PC Software Technical Services
- Installation and configuration of PC application software
- Install large applications such as enterprise applications, office suites and databases
- Configure the set of features that let you meet specific business needs
Technical support for PC application usage
- Answer questions about PC and application usage
- Help users when software ‘breaks’ or does not perform as expected
PC performance tuning
- Ensure that your PCs’ settings are fully optimized
- Make certain that all hardware devices are operating correctly
PC Operating System maintenance
- Perform preventative tasks before major problems appear
- Preserve the settings made during performance tuning
Programming Services
- Quick Custom Scripts
- Ruby script/Java applet creation
- Create icons to reduce repetitive tasks to single button pushes
- Ad hoc custom application programming
- Create programs to extend or enhance existing commercial software
- Produce customized applications to address specific business needs
Database application programming
- Build access procedures or create reports that are key to your business
- Maintain the databases upon which your business depends
- Provide currency with the latest cross-platform technology
Internet Support Services
- Web site creation
- Specify, design and build you complete Web presence
- Ensure that your Internet site meets business objectives
- Web hosting recommendation and domain name acquisition assistance
Internet database applications
- Address the special needs of data access across the Internet
- Ensure that all of your Internet (URL) links are functional and up-to-date
Internet marketing and Internet business model integration
- Solutions to the challenges of doing business on the Internet
- Ensure that your target market is reached
- Make certain that your business’ image is projected effectively
Search engine submission
- Site optimization across the major search engines such as Google, Yahoo, MSN and Ask Jeeves
E-mail account installation and configuration
- Install and configure e-mail client or server software
- Train end-users in effective use of e-mail
- Address security and encryption strategies for proprietary business data
Hardware Support Services
- Hardware device installation and configuration
- PC motherboard extension for SCSI devices
- Printer and scanner installation and support
Local area network (LAN) support
- Extend existing LANs by adding new PCs/workstations
- Reconfigure LANs when growth causes performance degradation
Other Support Services
- Technical training
- Individual and group on-site help for listed services
- Graphics art creation and graphics file format conversion
- Logo and graphic icon creation to uniquely identify your business’ image
- Ensure the consistent use of your business’ graphic art ‘signature’
- Flexible support contract availability
- Telephone, remote/Internet and on-site technical support
- Rapid response availability for mission-critical applications
- Attractive volume discount pricing structure
- Hourly rates for short-term and fixed prices for longer term projects
- Volume discounts based on number of PC or users requiring support