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Applied Concepts, LLC

Technical consulting at your service

  • David Bailey
  • Title:  Principal Technologist:

David Bailey’s Qualifications in Brief:

  • Thirty plus years delivering world-class technical solutions and support
  • Extensively trained at top technology companies
  • Skilled problem solver with exceptional follow-through
  • Has access to a large number of software and hardware technical resources
  • Straightforward, plain-language communicator

Applied Concepts’ Service Categories:

  • Custom Programming
  • Technical Support
  • Web Design and Internet Services
  • Training

Applied Concepts’ Services Summary:

PC Software Technical Services –
  • Application Support
  • Performance Tuning
  • Operating System Maintenance
  • Custom Programming
Internet Support Services –
  • Web Site Creation
  • Business Model Realization
  • E-mail Setup
  • Database Applications
Hardware Support Services –
  • Printer, Scanner & Router Setup
  • Local Area Network (LAN) Setup
Other Support Services –
  • Security Integration
  • PC Application Training
  • Graphics Art Creation
Volume Discount Pricing

Our Client Focus:

Do You Have a Small- or Medium-Sized Business and …

  • Need end-user support or programming assistance,
  • Want to connect multiple PCs to share resources,
  • Are considering marketing via the internet, or
  • Find it difficult to keep all of your systems operating together effectively?

Or Are You a PC Owner Who Needs Help …

  • Using complicated PC Software,
  • Understanding technical jargon,
  • Accomplishing difficult technical tasks, or
  • Removing the frustration associated with your PC?

…Then Applied Concepts Can Help You Realize These Benefits:

  • Meet the challenges of Successfully Doing Business on the Internet
  • Augment Your Technical Staff During Crisis or Peak Load Situations
  • Ensure That You Have Rapid Response for Mission-Critical Applications
  • Ensure That Your Operating Systems and PC’s Settings Are Fully Optimized
  • Relieve Your Staff from Any Frustration Connected with Your Computer Systems

Technical Consulting and User Support Services Detail:

PC Software Technical Services

  • Installation and configuration of PC application software
  • Install large applications such as enterprise applications, office suites and databases
  • Configure the set of features that let you meet specific business needs

Technical support for PC application usage

  • Answer questions about PC and application usage
  • Help users when software ‘breaks’ or does not perform as expected

PC performance tuning

  • Ensure that your PCs’ settings are fully optimized
  • Make certain that all hardware devices are operating correctly

PC Operating System maintenance

  • Perform preventative tasks before major problems appear
  • Preserve the settings made during performance tuning

Programming Services

  • Quick Custom Scripts
  • Ruby script/Java applet creation
  • Create icons to reduce repetitive tasks to single button pushes
  • Ad hoc custom application programming
  • Create programs to extend or enhance existing commercial software
  • Produce customized applications to address specific business needs

Database application programming

  • Build access procedures or create reports that are key to your business
  • Maintain the databases upon which your business depends
  • Provide currency with the latest cross-platform technology

Internet Support Services

  • Web site creation
  • Specify, design and build you complete Web presence
  • Ensure that your Internet site meets business objectives
  • Web hosting recommendation and domain name acquisition assistance

Internet database applications

  • Address the special needs of data access across the Internet
  • Ensure that all of your Internet (URL) links are functional and up-to-date

Internet marketing and Internet business model integration

  • Solutions to the challenges of doing business on the Internet
  • Ensure that your target market is reached
  • Make certain that your business’ image is projected effectively

Search engine submission

  • Site optimization across the major search engines such as Google, Yahoo, MSN and Ask Jeeves

E-mail account installation and configuration

  • Install and configure e-mail client or server software
  • Train end-users in effective use of e-mail
  • Address security and encryption strategies for proprietary business data

Hardware Support Services

  • Hardware device installation and configuration
  • PC motherboard extension for SCSI devices
  • Printer and scanner installation and support

Local area network (LAN) support

  • Extend existing LANs by adding new PCs/workstations
  • Reconfigure LANs when growth causes performance degradation

Other Support Services

  • Technical training
  • Individual and group on-site help for listed services
  • Graphics art creation and graphics file format conversion
  • Logo and graphic icon creation to uniquely identify your business’ image
  • Ensure the consistent use of your business’ graphic art ‘signature’
  • Flexible support contract availability
  • Telephone, remote/Internet and on-site technical support
  • Rapid response availability for mission-critical applications
  • Attractive volume discount pricing structure
  • Hourly rates for short-term and fixed prices for longer term projects
  • Volume discounts based on number of PC or users requiring support